Modular Kit Home Purchase and Assembly Policy

 

1. Introduction

This policy governs the purchase and assembly of modular kit homes from [Granny Flats 4u]. It outlines the terms and conditions of sale, payment, delivery, and the assembly process to ensure a smooth and transparent experience for our customers. By purchasing a modular kit home from [Granny Flats 4u], the customer agrees to adhere to the following terms and conditions.

 

2. Definitions

– Modular Kit Home: A prefabricated structure designed for residential use, consisting of pre-manufactured components that are assembled either by the customer or by [My Own Tiny Home].

– Customer: The individual or entity purchasing the modular kit home.

– Company: Refers to [My Own Tiny Home], the seller and, if applicable, assembler of the modular kit home.

 

3. Purchase Terms

3.1 Product Specifications

– The customer will be provided with detailed specifications of the modular kit home prior to purchase, including dimensions, materials, and assembly instructions.

– Any customizations or alterations to the standard modular design must be agreed upon in writing and may incur additional costs.

 

3.2 Order Confirmation

– An order is considered confirmed once the customer has signed a purchase agreement and provided a deposit of [10]% of the total purchase price.

– The customer will receive an estimated delivery and assembly timeline upon confirmation of the order.

 

3.3 Payment Terms

– The total cost of the modular kit home includes the cost of the home components, delivery, and any additional services (such as assembly, if requested).

– A non-refundable deposit of [10]% of the total purchase price is required to secure the order. This deposit will be used to procure materials and initiate the manufacturing process.

– The remaining balance must be paid in installments as requested with full payment prior to the delivery of the modular kit home. Payment can be made by [bank transfer].

– If the customer opts for assembly services provided in the price by [Granny Flats 4u], the payment for the assembly must be made as per the purchase agreement.

 

4. Delivery

4.1 Delivery Schedule

– The estimated delivery timeframe will be provided at the time of order confirmation, subject to availability and production schedules.

– Any delays due to unforeseen circumstances (e.g., weather, supply chain issues) will be communicated to the customer as soon as possible.

 

4.2 Delivery Location

– The customer is responsible for providing a suitable delivery address. The delivery location must be accessible to heavy vehicles for the safe and efficient unloading of the modular kit home components.

– If the delivery site is not accessible or ready, the customer may incur additional storage or redelivery fees.

Delivery may require crane hire which customer is responsible for payment on

 

5. Assembly

5.1 Assembly Options

– Customer-Assembled: The customer may choose to assemble the modular kit home themselves. Assembly instructions and technical support will be provided.

– Company-Assembled: [Granny Flats4u] can provide assembly services at an additional cost if a kit is purchased from the site and within our jurisdiction, which will be agreed upon at the time of purchase. Generally included in the Kit home estimate.

 

5.2 Assembly Timeline

– If the customer opts for assembly by [Granny Flats 4u], the assembly will commence upon delivery of materials and be completed within an approximate agreed-upon timeframe at our build yard and delivered and installed by the builder QBCC license No 1210822 at the customers address . Factors such as weather and site conditions may affect the timeline. Council approval must be authorised. We are not responsible for any delays by council certification timelines for building approvals.

– The customer must ensure that the site is prepared and suitable for assembly prior to the arrival of the modular kit home. Failure to do so may result in delays and additional costs.

 

5.3 Site Requirements

– The customer is responsible for ensuring the assembly site complies with all local zoning laws and building regulations.

– The site must be leveled, cleared, and have all necessary utilities (e.g., water, electricity) available for the assembly team.

 

5.4 Assembly Warranty

– [Granny Flats 4u] guarantees that all assembly work performed by our team will meet the highest standards of quality. See our warranty policy here.

– This warranty does not cover damage caused by misuse, neglect, or external factors such as severe weather.

 

6. Cancellation and Refund Policy

6.1 Cancellation by Customer

– The customer may cancel their order within [5] days of placing the order subject to if we havient ordered any materials. After this period, the deposit becomes non-refundable due to the costs incurred in procuring materials and initiating production.

– If the customer cancels the order after production has begun or during the assembly process, additional fees may apply for materials, labor, and other expenses.

 

6.2 Cancellation by Company

– [Granny Flats 4u] reserves the right to cancel the order in the event of unforeseen circumstances that make it impossible to complete the project (e.g., supply chain issues, regulatory changes). In such cases, the customer will be entitled to a refund of any payments made, including the deposit less any costs incurred.

 

7. Warranty and After-Sales Support

7.1 Product Warranty

– The modular kit home comes with a [manufacturers warranty period] that covers defects in materials and manufacturing. This warranty does not cover normal wear and tear, damage caused by misuse, or any modifications made to the structure after assembly.

 

7.2 After-Sales Support

– [Granny Flats 4u] will provide ongoing support to customers for technical questions, maintenance advice, and any issues that may arise after purchase or assembly.

 

8. Limitation of Liability

[Granny Flats 4u] will not be held liable for any damage or loss resulting from improper site preparation, failure to comply with local regulations, or misuse of the modular kit home. The customer assumes all responsibility for ensuring that the modular kit home is used in accordance with its intended purpose and in compliance with relevant building codes.

9. Dispute Resolution

Any disputes arising out of this agreement will be resolved through good faith negotiations between the parties. If a resolution cannot be reached, the matter will be submitted to mediation or arbitration in accordance with Queensland’s laws.

 

10. Contact Information

For any inquiries regarding the purchase or assembly of modular kit homes, please contact:

*[ Granny Flats 4u]*

0756463729 or email sales @ myowntinyhome.com

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This policy ensures that both you and the customer are protected, providing clear guidelines on the purchase, delivery, and assembly of your modular kit homes.